Patients

Dedicated to Your Recovery - Not Just Your Injury

Patient Experience

At Medi Dimensions, we value the unique relationships we build with each of our patients. 

Once your Workers' Compensation or Auto/Personal Injury prescription is approved, an assigned Medi Dimensions Clinical Specialist (CS) will reach out to schedule an in-home visit. 

Clinical Specialist Expectations:

  • Coordinate the delivery of your prescribed device

  • Review your physician's instructions

  • Provide copies of all necessary documentation

  • Fit you with your prescribed device(s)

  • Offer on-site training on the user-friendly device(s)

  • Supply personal contact information for 24/7 assistance throughout your prescription duration

  • Bi-Lingual Patient Education

Following your fitting, you’ll receive a follow-up call from a Medi Dimensions representative to ensure you’re using the device as recommended and to address any additional needs. At the end of your prescription period, your assigned CS will contact you to arrange a closing appointment.

We are dedicated to making patient care our top priority, striving to provide prompt and professional service to every patient. 

Patient Advocacy Hotline: (773) 661-7418

Patient Advocacy Email: info@medidimensions.com